Professional Installation
Certified technicians deliver, position and commission your AISBOX machine — plumbing, drainage and electrical done to spec.
- Site survey & placement
- Water & drainage hookup
- First-run performance test
AISBOX Service
Professional Service & Maintenance
From installation to emergency response — every AISBOX machine is backed by nationwide, factory-trained service teams committed to keeping your ice flowing.
Service Gallery
Our teams at work across Malaysia
A look at real AISBOX installations, maintenance visits, filter replacements, cleaning, repairs, deliveries and customer support in the field.
What we cover
End-to-end care for every AISBOX machine
Six core service programmes, one nationwide team — designed to protect your uptime, ice quality and equipment lifetime.
Preventive Maintenance
Scheduled checks keep every component in peak condition, extending machine life and protecting your ice quality.
- Condenser & compressor inspection
- Sensor & control calibration
- Performance reporting
Water Filter Replacement
Fresh filters ensure clean, safe and great-tasting ice — replaced on schedule so you never have to think about it.
- Multi-stage filter service
- Water quality check
- Lifecycle tracking
Machine Cleaning
Deep cleaning and sanitisation of internal components to eliminate biofilm, scale and bacteria build-up.
- Interior sanitisation
- Descaling treatment
- Storage bin cleaning
Technical Repair
Rapid diagnostics and repair by our in-house engineering team — genuine parts and transparent pricing.
- On-site diagnostics
- Genuine spare parts
- Post-repair verification
Emergency Support
Machine down? Our WhatsApp hotline and priority dispatch minimise downtime so your business keeps running.
- 24/7 WhatsApp hotline
- Priority technician dispatch
- Loaner support where available
Need service on your AISBOX machine?
Book installation, schedule maintenance or request emergency support — our team will respond quickly and get you back to full production.